Privacy Policy

Information We Collect

Account Information

When you create an account, we may collect:

• Email address
• Account authentication information
• Account preferences

Gallery Information

When you create a gallery, we may collect:

• Gallery name
• Event date
• Event location (if provided)
• Gallery description or welcome message
• Gallery settings and customisation options
• Cover images
• QR code and sharing preferences

Photos and Uploads

When photos are uploaded to a gallery, we may collect:

• Uploaded photographs
• Image metadata where available (such as upload time)
• Captions or descriptions, if provided
• Information about who uploaded a photo, where applicable

Photos uploaded to a gallery are stored securely so they can be viewed and downloaded by authorised gallery visitors.

Payment Information

If you purchase a paid plan, we may collect information relating to your purchase, including:

• Purchase status
• Transaction information
• Billing information required to process your payment

We do not store your full payment card details.

Technical Information

When you visit MySimpleGallery, we may automatically collect technical information, including:

• Browser type and version
• Device type
• Operating system
• IP address
• Pages visited
• Referring website
• General usage and interaction data

How We Use Your Information

We use personal information to:

• Provide and operate MySimpleGallery
• Create and manage galleries
• Store and display uploaded photos
• Generate gallery sharing links and QR codes
• Authenticate users and manage accounts
• Process payments
• Send important service-related emails
• Respond to support requests
• Improve the performance, reliability, and usability of the service
• Monitor usage and diagnose technical issues
• Detect abuse, fraud, spam, or security threats
• Comply with legal obligations

We only process personal information where we have a lawful basis to do so.

Analytics and Cookies

We use cookies and similar technologies to operate MySimpleGallery and understand how visitors use the service.

Essential cookies are required for the website to function correctly.

Where required by law, analytics cookies are only used after you have provided your consent.

Analytics information may include:

• Pages visited
• Time spent on pages
• Device and browser information
• General usage patterns

This information helps us improve the performance and user experience of MySimpleGallery.

Payments

Payments are processed securely by Stripe.

We do not store or have access to your full payment card details.

Please refer to Stripe's Privacy Policy for more information about how payment information is processed.

Third-Party Service Providers

We use trusted third-party providers to help operate MySimpleGallery, including:

• Supabase for authentication, database hosting and file storage
• Stripe for payment processing
• PostHog for analytics
• Email delivery providers used to send login links and other service-related emails

These providers only process personal information where necessary to provide their services on our behalf.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Photos uploaded to a gallery are accessible to anyone who has the gallery link or QR code, unless additional access restrictions are enabled. Gallery organisers are responsible for deciding who they share their gallery with.

We may disclose personal information where required by law or where necessary to protect the security, integrity, rights, or safety of MySimpleGallery and its users.

Data Retention

Account information, gallery information and uploaded photos are retained while your account remains active and for a reasonable period afterwards where necessary to provide the service.

You may request deletion of your account and associated gallery data by contacting us.

Some information may be retained where required for legal, accounting, security, fraud prevention, or regulatory purposes.

International Data Transfers

Some of our service providers may process personal information outside your country of residence.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your personal information

To exercise any of these rights, please contact us using the details below.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting data over the internet or storing electronic information is completely secure, and we cannot guarantee absolute security.

Children's Privacy

MySimpleGallery is not intended for children under the age required by applicable law to use the service independently. We do not knowingly collect personal information directly from children without appropriate authorisation.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with an updated revision date. Continued use of MySimpleGallery after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@mysimplegallery.com.